New import duty and tax rules are affecting online shopping. But many UK consumers don’t realise they are eligible to get the import charges back from HMRC if…
If you’ve ordered an item from overseas, it could be held up due to Royal Mail’s recent cyber incident that was made public on Thursday 12th January. Customers…
If you wish to return an item without the original packaging or receipt in the UK, it will depend on the retailer’s return policy. Some retailers may still…
Parcelforce is a parcel delivery specialist in the UK and part of the Royal Mail group. Parcelforce has a team of customer service advisors available 24/7 via phone…