eBay is a global online marketplace that’s all about connecting buyers and sellers from around the world. With millions of items available at any given time, it’s easy to find just what you’re looking for – but sometimes, things don’t quite work out. That’s why eBay has a straightforward returns policy to help you shop with confidence!

The specifics of the policy can vary depending on the seller, but in general, you’ll have up to 30 days to return an item in its original condition for a full refund. That means it should be unused, unworn, and with all tags still attached.

In some cases, the seller may offer store credit instead of a refund – but that should be clearly stated in the listing. And if you run into any issues with your return, eBay has a dedicated customer service team available to help you out.

Returning your Ebay items just got easier! You can claim back the duty and VAT you paid to HMRC. Save yourself the hassle of a lengthy reclaim process by submitting a claim through us. We will do all the heavy lifting for you and charge you a mere 15% when you get your money back. No Win No Fee!